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Terms and Conditions

Effective Date: 20 August 2024

1. Introduction

Welcome to Vihose, an online platform that connects businesses with potential customers by providing a comprehensive directory of services across various industries and locations. These Terms and Conditions ("Terms") govern your access to and use of our website, applications, and other online services (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

2. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any additional terms and conditions referenced herein or that may be presented to you in connection with specific Services. Your continued use of the Services constitutes your acceptance of any changes or modifications to these Terms.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you have the legal capacity to enter into a binding contract with Vihose, and that you are not prohibited from doing so by any applicable laws.

4. User Accounts

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and agree to notify us immediately of any unauthorized use of your account. You are solely responsible for all activities that occur under your account, whether or not you have authorized such activities.

5. User Conduct

You agree to use our Services only for lawful purposes and in a manner consistent with these Terms and any applicable laws and regulations. You agree not to:

  1. Post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable.
  2. Impersonate any person or entity or misrepresent your affiliation with a person or entity.
  3. Engage in any activity that interferes with or disrupts the Services or the servers and networks connected to the Services.
  4. Attempt to gain unauthorized access to any portion or feature of the Services, or any other systems or networks connected to the Services.

6. Business Listings

Vihose provides a platform for businesses to list their services. While we strive to ensure the accuracy of the information provided in these listings, Vihose does not endorse, verify, or guarantee the quality, suitability, or availability of any products or services offered by these businesses. Users are encouraged to conduct their own due diligence before engaging with any listed business. Vihose shall not be liable for any loss or damage incurred as a result of any interactions between users and businesses listed on the platform.

7. Reviews and Ratings

Our platform allows users to post reviews and ratings of businesses. These reviews are the opinions of individual users and do not reflect the views of Vihose. We do not endorse or guarantee the accuracy, completeness, or usefulness of any review. Vihose reserves the right to remove or modify any reviews that violate these Terms or are otherwise deemed inappropriate at our sole discretion.

8. Intellectual Property Rights

All content available on the Vihose platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Vihose or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. Unauthorized use of any content may violate these laws and these Terms.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes, subject to your compliance with these Terms. Any other use of the content is strictly prohibited without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Vihose shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  1. Your use of or inability to use the Services;
  2. Any conduct or content of any third party on the Services;
  3. Any content obtained from the Services; and
  4. Unauthorized access, use, or alteration of your transmissions or content.

In no event shall Vihose's aggregate liability for all claims related to the Services exceed the amount paid by you, if any, for accessing or using the Services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Vihose, its affiliates, licensors, and service providers, and its respective officers, directors, employees, agents, and contractors, from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  1. Your violation of these Terms;
  2. Your use of the Services;
  3. Your interaction with any business listed on the Vihose platform; or
  4. Your violation of any rights of another person or entity.

11. Termination

Vihose reserves the right, in its sole discretion, to suspend or terminate your access to all or part of the Services at any time, with or without notice, for any reason, including without limitation, breach of these Terms. Upon termination, all provisions of these Terms that by their nature should survive will continue in full force and effect, including but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within [Your Jurisdiction] to resolve any legal matter arising from these Terms.

In the event of any controversy or dispute between Vihose and you arising out of or in connection with your use of the Services, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.

13. Modifications to the Services and Terms

Vihose reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Vihose will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services.

We may revise these Terms from time to time at our sole discretion. The most current version of the Terms will be posted on the Vihose website, and the "Effective Date" will be updated. It is your responsibility to review these Terms periodically. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

15. Entire Agreement

These Terms, together with any policies or operating rules posted by Vihose on the website or in respect to the Services, constitute the entire agreement and understanding between you and Vihose and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and Vihose (including, but not limited to, any prior versions of these Terms).

16. Contact Information

For any questions, concerns, or feedback regarding these Terms, please contact us at: support[at]vihose.com